Uber India — Overcharged for my trip on 25th june 2017

Address:Coimbatore, Tamil Nadu

My name is ramkumar s.

Last sunday night (25th june 2017) at about 21:34, i made a trip from vadavalli (Coimbatore) to coimbatore railway station. While doing the booking through uber app, i was neither informed about the trip fare through app nor did i get any sms regarding the same.

When i got down at the railway station, to my surprise i was charged a whopping sum of rs.366.71 by the driver mr. Somasundaram. When i enquired him about this increase in fare, he said that it was charged 3 times becoz it is a sunday.

During my stay in coimbatore from 23rd june till 25th june, i had used uber cab service for 12 times and that too on sunday i used it 4 times. I would like to get a refund amount of at least rs.225 as i feel i had been deceived by your kind of service.

I would expect an explanation for this over pricing and would want you to refund rs.225.

Expecting a favorable reply to your regular customer.

Details are as given below:

Name: ramkumar s
Mobile no:[protected]
Location: chennai/india

Trip id: not known as i did not receive any confirmation sms
License plate number: not known as i did not receive any confirmation sms
Vehicle type: tata indica
Driver name: mr. Somasundaram
Was this information helpful?
No (0)
Yes (0)
Uber India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hello Team,
Two times happen the same thing that Uber Pool Shows 49 and charge more than that. I Have sent the request but not a single response comes from your side.
Check and resolve the issue and refund.
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Uber India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    5904
    Pending
    0
    Resolved
    182
    View all Uber India contact information