[Resolved] Uber — Overcharged

nizar110

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411006
Website:	www.uber.com

Hello,
Uber has billed me Rs 60/- for previous cancellation. It wasn't me who had cancelled the cab. It was driver who cancelled it from his end and uber charged me in next trip. I wrote an email to the support team o[censored]ber but they are saying to email from the registered email id. I am doing it the same still they are not responding to it. I also told them that on this id i receive all receipts still they saying its not registered. Though the amount is low but i just want that uber should call the customer to confirm whether they have cancelled the cab or it was from driver.
My number[protected]

Was this information helpful?

No (0)

Yes (0)

Oct 21, 2016

Complaint marked as Resolved

solved.

Uber India customer support has been notified about the posted complaint.

Oct 18, 2016

Updated by nizar110 Received a call from +[protected]. The uber agent told me that he will refund the amount to the debit card. He then asked in which bank i have the account. I told icici. He told me in a to arrange bank account of Syndicate, sbi, and few other bak and told me to call back. So for Rs 60/-, uber wants me to open a new bank account now. Great service. I have the recording of that call as well and the caller was rude which can be proved by listeining to that call. Pathetic Service UBER.