My family and I went to Dubai for a holiday and my father bought a uniconnect sim card for me and my brother instead o[censored]s using the international roaming on our local numbers. Later we realized that it was bad decision we landed up spending asmuch as we would have on our Indian numbers in Dubai. We were feueling our numbers like crazy. Every 2nd day we were recharging it for 1000 bucks and still would run out with no proof o[censored]sage. And when we asked for proper itemized bill we were refused saying since its prepaid we don’t keep an account of the calls that you make. Ultimately we landed up throwing those sim cards there only.
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May 9, 2017
Complaint marked as Resolved
Uniconnect customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2017
Uniconnect Customer Care's response Hi Sakshi, In case there has been any fault from our side we would like to look into the same and rectify the error. Kindly share the details of the Uniconnect connection taken along with your contact number and we will look into this on priority. Regards, Team Uniconnect
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