[Resolved] UniverCell Telecommunications — Computerized bills are not given | |||
SIR, I have purchased a mobile ( samsung duos2 ) at Urapakkam - chennai branch last week, where I have not been given the computerised bill when the printer was down at the time of purchase. I came out only with mobile & asked for the bill on next day . The service personnel told me to pay Rs. 100 for the computerised bill & unnecessary arguments also took place . They have asked me that why i have gone without getting the bill on the day when i purchase the mobile. This is not fair for the company like Univercell. Request to send me the bill which I have purchased ( inv no p.ura /84 dt 12/4/2014) My address would be Vasanth kumar, S/O Esakki senthil. Plot 71 Subbulakshmi bhavanam, Hindu avenue, Karanai Puducherri, Urappakkam, chennai 603202. Regards Esakki senthil Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Apr 21, 2014 UniverCell Telecommunications Customer Care's response Hi Vasanth, Sorry for the inconvenience caused. We have escalated your issue to our concerned team and our representative will contact you soon to understand this matter and serve you better.
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No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
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