Universal Insurance Brokers Services — Not refunding my money

Address:Hyderabad, Andhra Pradesh

It's been more than two months, where I am not getting any reponse on my Claim no: [protected] they said, within 20 dyas i will get a call to submit my account details, but after 70 days also, I am not getting any response from them. I am leaving the City ( HYD) in few weeks and I want my money back... kindly escalate my case or else i will take it to next level.
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    Universal Insurance Brokers Services  Address
    227,3rd Floor Canada Building, Dr. D.N.Road, Fort, Mumbai, Maharashtra, India - 400001
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