My name is Saransh Kumar and I took admission to the BBA course in UPES on 14th Oct. 22 and was allotted a hostel room the same day. My Admission Application Number is 32213709; and SAP ID is[protected].
I paid Rs. 85, 000 as part-payment for Tuition Fee but was asked to pay the full hostel fee amounting to Rs. 1, 80, 000 for the whole year.
I was assured by an UPES official Mr Charan, who was facilitating and processing my fee deposit that I would be refunded the entire sum, including the hostel fee, if I chose to withdraw within a week or 7 days of taking admission and attending class.
Two days later upon taking admission, I withdrew from the hostel and the college on 16th Oct, and submitted an application for the entire refund amount that I was promised earlier.
On 16th Dec. 22, I was refunded Rs. 85, 000 that was deposited as Tuition Fee. Now officials like Mr Ashish Sati, with whom I have been corresponding with regarding refund of hostel fee amounting to Rs. 1, 80, 000, say that UPES refund policy allows for 100% deduction after 30 days of class commencement even if a student takes admission after 30 days of commencement of class and occupies the hostel for just two days, as in my case.
Had I been told that I would forfeit and lose the entire hostel fee of Rs. 1, 80, 000 if I chose to withdraw even a day after joining, I would have opted for outside accommodation. But UPES officials deliberately did not inform me correctly that I was exposing myself to "forfeiture" of hostel fee for a year by paying the fee since I was taking admission more than a month after classes started.
Why was I not told about the hostel refund policy in an honest and transparent fashion? Why was I led to believe that I would be refunded the entire hostel fee if I left within 7 days of taking admission whereas they now contend that the refund policy become null and void after 30 days of the start of classes?
I would like the higher authorities at UPES, including its VC, Dean, Registrar and others to look into my case and judge whether a first year BBA student who took admission on 14th Oct and withdrew on 16th Oct should be made to lose Rs. 1, 80, 000 because of the motivated and misguided actions of its staff and officials. How does it reflect on the values and ethos o[censored]PES and the way it treats the interests of students?
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