Urban Company Complaints & Reviews

Dear urbanclap, i had placed a request for my very old laptop. Mr happy singh was assigned the task. The issue was with my motherboard of my ibm laptop. He said it can be repaired and gave me an estimate of 6000 rs.

He delivered the laptop back, however to my utter surprise the 2 gb ddr2 ram was replaced with 512 mb ram, one fourth to the previous capacity.

Upon being asked about it, he told me the ram got changed...

I had booked an appointment with spa therapist but she dint turned up, i tried to call her up but she was not answering, so i called their helpline number where i was rescheduled for the evening slot, later in the evening also nobody turned up in the committed time so i called up the helpline number again, i was so pissed off by then waiting for them at home for whole day, but their customer service person somehow convinced and rescheduled...

I booked an online service request with urbanclap noida (Up) for repairing my washing machine on july 27, 2018 since the electric panel of out front loaded automatic washing machine was not working. Technician visited us on the same day and took away the panel for repairing. On july 29, 2018, technician came, reinstalled the panel, and charged inr 3, 120. Before i paid them in cash, they started the machine and set a wash for 1 hrs. 52 minutes....

Dear Team,

My got the AC repaired on 26th April 2018 by your professional and paid service charges as well as gas filling and leakage repairs too with a 3 months warranty. Before the completion of the warranty I got the issue again and appointed the same professional to repair the AC. The professional reach the spot after several phone calls with 3-4 hr delay and ​around 10 PM. They started working and said no problem found...

I booked my laundry through Urban Clap with Just One Clicks - the person in charge does not give an update on when he will deliver the laundered clothes, is rude and unprofessional. My laundry was collected on 12th July 2018. Normally the laundry is delivered in 48 hours. As this did not happen I called the laundry service and told about my avaialbility so that the delivery can be effected which I was home. I did not hear back from the laundry...

AC was not working. Technician (Junaid Javedi) from Urbanclap has come on 17/07/2018 & said the electronic panel is not okay. He took the panel & said it is to be repaired from shop...probably in mayur vihar phase I...after one hour when I have started calling him, there r no answer at all & Urbanclap registered mobile no. [protected] was showing busy. I have been trying to call for 2 hrs. since the incident happened.
date of incident:...

Dear sir/ madam

This regarding urban clap agent of tv repair which has come from Urban clap company from A to Z solutions he has taken my lcd for repairing and done repairing with in week he takes 5000 thousand for repairing. He has given 1 month warranty also. Tv was again not working with in 15 days we call him again and he picked up tv with him on his repairing centre to again repair this was last month incidence now he...

I got in touch with a tiffin service provider in Govindpuri through urbanclap. His name is Abhay. I subscribed to his service and paid one month's expenses, all in advamce.
His service was fine uptil a certain point. The holi vacations were coming up and he said that he would continue service post that, which he didn't. On calling, he said he'll not be able to provide service due to financial imbalance in his business, but will refund...

On 30 may, 2018, I lodged a request for repair of my fridge, on the same day, one Shri Sudhir replaced the timer of fridge and demanded Rs 1400(including service charges). The next day fridge stopped, he came again and failed to do anything. Next day, a technician came, opened fridge refixed the connections and fridge started. In June, the fridge stopped again, I called UC, Sudhir came and advised me to twirl the timer to restart. The fridge...

From: nitish dua
Date: Thursday, July 12, 2018
Subject: Fwd: poor service delivery_city_delhi_v2_doorstep_laundry
To: "[protected]@urbanclap.com", "[protected]@urbanclap.com"

Hello Team,

I never requested for laundry, I requested for compensation of Rs 2600.

I already mailed you 6 times and answered your 10-11 calls, now just process the compensation.
Please don't disturb...

Hi I first hired one masseur named Anil Kumar and second Ashish Pingolia both suggested me to pay separately and was asking for more and also promised that Urban Clap took more commission said they'll provide better service if I call them privately and forcefully made me give 5star ratings for their service, I want to degrade their ratings to zero.

Please take action against these two personels and enable me to take back the...

We are extremely irate with the designer we got into contract with through urban clap. His name is Shoeb Tamboli. He has taken contract money and is not picking up our calls and have left our site in mess. Inspite of repeated requests he is not completing the project.
He had given commitments to complete the project in 45 days but the project is still not completed even in 6 months.

Please all beware of such people.....

Hi team,

1. Poor handling of the grievance: we use urban clap for the reason, that some kind of credibility or assurance would remain in case of any service being taken, but i felt yesterday this was not met.

2. Inexperience customer care: despite my efforts, your team failed to provide me the best service and suppport which you talk about. Here, i felt, i am fighting some legal case in one of the indian courts.br...

We have booked one laptop repair services from urban clap app. But even after one month, they are not able to resolve our query. I am not getting back my laptop. The vendor is not returning my laptop back. A2z infotech (Mira road)& urbanclap both are totally and highly unprofessionals. My dell laptop is totally ruined by them. After making no of commitments they nevers fulfills any of them. He takes rs 4100 for repairing & servicing even...

Hired nikhil international movers and packers recommended by urbanclap. I regret my descision, my vehicle still not delivered, and on a serious note, urban clap cannot do much about the businesses that use their site. Urban clap has no strong hold over people that use their site for business, beware. Moving vehicle from bangalore to siliguri, after stating that the vehicle has reached kolkata, it is informed that it will be sent back to bangalore...

Hi this is chethan r k, ([protected]@gmail.com)

I have very bad experience with urban clap service,

We plan our daughter 1st birthday party in bangalore padmanabhanagar on 24th june 2018, sunday, we submit request in urban clap then we received few calls from uc registered vendors in that saffron event (Vinay. S) provided the best offer to us and he asked the advance amount (Inr-14, 500) for preparation, we...

I couldnt take a services but had paid online. So cancelled the booking and repeatedly tried to contact the urbanclap team. There is no response. The money blocked by them is inr1088 which needs to be looked into. There came a reply by some misha grover who asked me for my bank account details which is so ridiculous to be asked for. I have had a worst experience with this fake popularity of the company. It is a trap in urbanclap....

I have requested for a geyser un - installation service from urban clap. There was an emergency at home. They kept me waiting for 3 hours and at the last minute they cancelled the request saying no professional available. This is the second time they have cancelled similar request before. I am extremely disappointed by urban clap. They are highly unreliable. This happened today on 23rd june 2018. How can urban clap cover for the huge amount...

My name is saru malhotra. We had hired shikha sethi as german language teacher. Actually we are shifting to germany, hence wanted our kid to learn german. Shikha visited us for a trial class and quoted rs 18000 lump sum to teach from 29th may to mid of july, since we will leave for germany on 21st. She mentioned that she'll come daily and will not restrict the class to 1 hour, so we agreed to hire her. But, to our disappointment, none of...

A to z laptop repair, mira road is totally unprofession in his work.
He is not receiving calls
He is not provided services on time, neither he informs about the same.
Not giving fix time for completion of services, he just asking for more and more time, he never fulfills his commitment.
He just damage our full laptop after taking money for part replacement & servicing of laptop... But instead of repairing laptop...