Urban Company — Top load Automatic washing machine

Book a complaint for repair above said machine and paid said amount.
Technician name Mr. Pasha assigned for this work, he visited and identified the problem and said he will fix the problem next day. Now 1 week completed, he has not come, not even attending my calls. Finally this morning pickup call and said he will come by 1.00 p.m . now it is 2.00 p.m still not come. more over today is weekend for us, because of his comitment waiting for him with out going any where.