Urban Company — worst service for water filter

Address:560068

I opted for water filter repair at bangalore for kent... The assigned guy is try called mr. Naveen whose mobile # is [protected]. The gentleman arrived and tested the kent filter and fixed it. The root cause he told is wrong connection but if was a wrong connection then how was it working so far. Anyways, filter was working and he left after taking 5* in the app but as soon as he left it stopped working again in another 30-40 minutes. Upon calling, he promised to come tomorrow to fix it but he didn't. When i made follow up he spoke arrogantly and straight away denied after 2 follow up to come and look the issue. He suugested to log another request with uc so that someone else will have a look and i need to pay again. The behaviour was so rude that i couldn't even able to speak to him, it looked like that getting 5* is the only motive and once it is done their attitude is to go to hell...

I tried calling their customer care but i couldn't connect to the executive even after waiting for 30 minutes.

This fraud company is only bothered about getting 5* by hook or crook... They are least bothered about customer.

Regards
Ravishranjan
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    Urban Company
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    Urban Company Address
    161 B/4, 2nd & 4th Floor, Gulmohar House, Green Park, New Delhi, Delhi, India - 110049
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