Uti Infrastructure Technology & Services Limited [Utiitsl] — application for update of post marriage name - status not received on website

Address:

New Delhi, Delhi, 110085

Hi,

I have applied for the update of my wife's post marriage name on pan card on utiitsl website on 17/12/2019 (Application no - q[protected]. As website was showing demographic details not matched post having word with utiitsl customer care, i posted the required document through dtdc courier (Z[protected] on 31st dec 2019. Status for which is showing as delivered on 31st dec 2019 itself.

However pan details when tracked on website, still shows documents not received. Shared mails thrice to utiitsl customer care, just received a standard reply that your issue has been escalated to the concerned department, please support us in interim. On calls as well, they say the same thing.

Regards,
Anshul gupta