Uttamvastra.com — Refund order (Po 272508) | |||||
I have placed order for a dress piece vide PO no. 272508 and same was received. However we have returned it as it was not fitting in. They instructed to return from our courier and they will refund cost of material along with courier charges. we returned it on 29-02-16 vide courier receipt no.[protected] of trackon courier. I have also given my bank details to enable them to send refund. It was received by them on 1-03-16. We are having acknowledgement duly stamped by Uttam Vastra. Subsequently i called them many times but they always tells we will return them in 4/5 working days. It was also confirmed by their telephone attendant that they received material. Was this information helpful? | |||||
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Uttam Vastra customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
not at all satisfactory
Reply
Dear Mr. Prakash,
We are indeed sorry for the delay in refunding your security money.
We have received back your Order.
We will make sure that without making any further delay, your refund be transferred to your Account within 3-4 working days.
Appreciate your time and co-operation.
For further assistance, contact us at [protected]@uttamvastra.in or [protected]@uttamvatsra.com
Thanks & Regards,
Uttamvastra Support Team.
We are indeed sorry for the delay in refunding your security money.
We have received back your Order.
We will make sure that without making any further delay, your refund be transferred to your Account within 3-4 working days.
Appreciate your time and co-operation.
For further assistance, contact us at [protected]@uttamvastra.in or [protected]@uttamvatsra.com
Thanks & Regards,
Uttamvastra Support Team.
even after 45 days of lodging complaints for refund, i have not got refund.
I have contacted them on their telephones, but their reply is monotonous that we have sent your refund request to the accounts dept. and within two/three days you will get your refund.
However, so far neither they contacted me, nor refund received
I have contacted them on their telephones, but their reply is monotonous that we have sent your refund request to the accounts dept. and within two/three days you will get your refund.
However, so far neither they contacted me, nor refund received
Product yet not picked even after complaint
I ordered a saree for me but when opened it found that the product design and color was different and even there was defect in the entire print. i requested almost 2-3 times to pick my product for return but yet did not recieve any response even after complaining on call and even online almost 6 months are over no response yetCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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