Uttamvastra.com — Latest embroidery work salwar suit|r-74 sku:uv-20837

Address:Srinagar, Jammu and Kashmir, 190019
Website:www.uttamvastra.com

I have ordered the above said product on 13 may 2016 and have received the product yesterday.but the product material is too poor, the product i have ordered is totally different from the product which i got...the colour of the product is different.embroidery work is different and too poor.size of the material is very less.infact the whole material is too less as if it was to stitch for a baby...i am not satisfied with the product.i want to return it back.i am very disappointed with your service.please manage a return back process.
order no is:404753
order date:13 may 2016
payment method:COD
price is:499 plus shipping charges:100
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Uttam Vastra customer support has been notified about the posted complaint.
May 26, 2016
Updated by ajwa lone
Ordered a suit of rupees 599 on may 13 2016 and got that order on may 25.material is too poor.size is less .what u have shown on the website and what i have got is totally different.colour mismatch problem also...embroidery work different...i am not satisfied with the product.i want to return it back .please arrange a return pickup and refund my money as soon as possible.
order no is 404753
payment method:COD
net total(including shipping charges):599
Complaint comments 

Comments

poor material quality...pooor embroidery work.less material size.very bad quality.colour mismatch

Dear Ajwa,

I apologize for the inconvenience caused for your order: 404753

As you are not satisfied with the material of the product you have received, we can arrange a return pickup of your product.

For this, we require the below mentioned details

1) Photo o[censored]ttamvastra Invoice
2) Photo of Courier Delivery Invoice
3) Photo of your Product
4) Photo of your Bank Passbook

You can send us the above mentioned details on [protected]@uttamvastra.in

Please fill the Refund Form using the below given link and Submit:

http://goo.gl/forms/Ztb8GZthTL

Once your product reaches our store, we will initiae a refund of the amount you have paid for your product.

In case if reverse pickup is not done within 7-10 business days, we request you to “Self Return” your product to us (via any postal / courier services) on the below given address and we will issue a refund in your bank account for a Maximum of Rs. 100 per product towards the Self Return charges.

Our Address: 106, 107 Shri Mahavir Textile Market, Opp. Bhakti Dham Temple, Parvat Patiya, Magob, Surat – 395010, Gujarat

Note: - You have to fill the form printed on the back of your Uttamvastra Invoice and return to us with the product.

Thanks & Regards

Uttamvastra Support Team

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