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Vainavi Broadband

[Resolved]  Vainavi Broadband — Very poor services (speed & customer service)

Address:Hyderabad, Andhra Pradesh

My self sainath your customer from kukatpally allwyn colony from past 4 years . Recently i have paid in advance for three months for speed of 512 Kbps but it is very sad to say that i'm not getting the speed which is promised to me. Also, whenever i try to reach to customer care number i have to wait on hold for 3 minutes and mean while my balance will be debited however the resolution part from their end will be nil.
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Customer care,

I am shakeel from Guntur Alinagar and my user id is SHAKEEL, actually my network speed is 2 Mbps but now i am getting network is 0.14 mbps to 0.50 mbps last 5 days and i so many times called to guntur office but they didn't lift phone, i seen 2 to 3 days i[censored] solve above problem other wise i change another net work u r net work very worst respond .
Reply

2MBPS ,1MBPS NET

We took 2mbps Unlimited at lost months to my home but after one months it became 1mbps speed if I Camplain to distubuter he did not changed
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    Vainavi Broadband Phone
    +91 40 6622 7777
    +91 40 6633 9393
    +91 40 3951 7962
    Vainavi Broadband Address
    1-8-741 Prakash Nagar, Begumpet, Hyderabad, Andhra Pradesh, India - 500016
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