[Resolved]  Vainavi Broadband — Made the payment for quarterly plan - No connection was made and not willing to refund money

Address:

Hyderabad, Andhra Pradesh

I have submitted a broadband request in Airtel portal. The telemarketeer called me and informed me that, Airtel does not have feasibility in my area so they forwarded my details to them to check out Vainavi broad band instead. An executive from Vainavi came and confirmed the feasibility of net in my area and asked us to pay Rs.1800/- for a quarterly package. We paid the amount and he gave the filled up form as reciept. This has happend on 07/10/2014. After the payment made, the executive never turned up and has been giving us various excuses like no feasibility, cpu problem, fibre optic. Sometimes he has disconnected our calls. Finally he has rejected giving back the money till 8 working days and accepted that he has made us pay the amount without checking the feasibility contray to what he told before. We have been continously following up for 3 days now and he is not yet ready to refund our money back saying he has process. On a final note he harshly denied our requests and said we can do whatever we want to do.