Vasai Cable — Cable signal not working and Money collection cycle is not proper

Address:

154 Golden Park Commercial Complex, Sai Nagar, Vasai-Virar, Maharashtra 401202

Respected all,
1. My cable TV is not working, i am informing company person(Vasai Cable-West), he is telling that i informed in complaint department, still ifrom last two days no one is coming to solve issue.After calling in complaint department they say now its fresh complaint registration and two more days required to attend your issue. Its really unprofessional way of handling

2. They have started all channels as per goverment charges from 17th of every month, but money collection they are doing on 1st day of every month, means 17 days extra charges we paid .