Vasanth & Co — samsung 65 inch tv not delivered even 30 days over

Address:

Chennai, Tamil Nadu

Hi,
This is gilbert from pallavaram, chennai. As on 15th january, 2018, i have given the order (Samsung 65 inch tv) to buy it. Even i have paid the amount 7500 the same day and balance would like to go with bajaj finserv. They have committed to delivery the tv on/before 2nd february, 2018. But till now they have not delivery the tv and not responding properly. Even i have raised the complained with vasanth & co. Customer care, they said that will check with vasanth & co. Branch (Adampakkam) and will update. But even they are not given any update to me. I called so many times but not good responding.

Order details:
Date: 15th january, 2018
Sales invoice: [protected]
Module: samsung led 65mu6470

Please suggest me how to resolve the issue.

Thanks & regards,
M. Gilbert
[protected]