[Resolved]  Vcare Hair Clinic — Refund for improper treatment by staff

Dear team
This is Monisha from banglore one of your customer since 2020, i have availed following treatments from v care
1. WALT TREATMENT
2.SKIN LIGHTNING
3.FACIAL HAIR REMOVAL

on 15th January 2023 i visited jayanagar branch for 3rd session of facial hair removal treatment i got service after 30 min ( after 10 min they removed hair, gap of 10 min doctor came for treatment finally gap of 10 min some one came to clean)is it a doctor responsibility to do end to end service.Now after treatment my face started swelling which left scar in my face .

Past also whatever treatment i got there was no change in my skin texture, i though atleast i will get my facial hair removal done and take other service, that's because of good relationship i had with same branch doctor, now everything is gone into deal

This time I was handled by DR.MANJULLA, by last weak i have a alliance proposal, now what can you guys do from your end for scar removal

I no need any other services and iam not going to take any service and products from vcare, just return the amount whatever I have paid for my traetment or just cure my scar before Wednesday (25th January)

This pathetic service i did not expect from REPUTED CLINIC VCARE that to for regular customer
Till now no refund first they said will give now no policy is there they are saying
If no policy is there y they needed to promise
Here i don't withdraw the treatment coz of their negligence I'm stopping everything from VCARE
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Jul 18, 2023
Complaint marked as Resolved 
Vcare Hair Clinic customer support has been notified about the posted complaint.
Verified Support
Jun 17, 2023
Vcare Hair Clinic Customer Care's response
We are sorry that you are not happy with the services delivered by us. We would like to get a clear note on the aspects that made you feel uncomfortable. Our client support executive would like to get in touch with you to provide a satisfactory solution to your grievances. Please share your client ID, so that we will get in touch with you. For more details, write to [protected]@vcaregroup.in
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    #6, 4th Floor, Kalyan Lakshmi Apartments, 1st Main Road, Kasthuriba Nagar, Chennai, Tamil Nadu, India - 600020
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