[Resolved]  Vcare Hair Clinic — Wrong bill and excess amount paid, treatment extension problem

Address:

Indirangar

I have visited v care clinic on October 2022.they have prescribed 24 sessions of serum aroma therapy, 6 laser and 8 yellow pearl session..each at a gap of 15 days.first the bill was wrong.they have deducted around 4000 for some hair test which is not at all there in my prescription and was not done and. 500 for skin test which was not done. I had raised this several times and they said that branch manager is not there, once she comes you will get a refund ..this kept on lagging till today..inspite of this, it is impossible to complete this many sessions in a year with 15 days gap..so last month they said my treatment is going to expire in a month..after making several requests they said they will extend..I called everyday and they lagged it assuring me that it would be done..this October it got expired and now they are cutting my calls and not responding to my texts .I have 2 yellow peel sessions pending and 12 aroma peel sessions + my refund..last month I have called for appointment for yellow peel and they cancelled it saying doctor is not there..so many times I visited the clinic after taking the appointment and they would suggest me come the next week since the treatment might become late..I have mailed them on the first week itself but no reply came..in clinic also so many times I told and they would suggest the problem to be solved next week