Vefro Complaints & Reviews

I asked about refund a month ago, the return was also picked up a month ago and no refund has been submitted.i think people of the company are taking me for granted and this is really silly.i ordered a pair of shoes but the quality was below average and it was also a defective product.i asked for refund so they didn't gave me a response.i later onn got a reply that shoes r dirty.but then i said the shoes were not dirty and if so might the...

I would like to exchange my doc martin white sneakers of order#19792 as the size is too big. I want to exchange it with a smaller size shoe. I have mailed tgem at least 3 times a day from the day i have purchased it but neither of them is least bothered to reply. The product got delivered to me on 31st august, 2017. From that day i'm sending emails to them but still i have not got any reply from them....

Order no..19323 i have ordered a shoes which is loose for me and i want return back my money the doc martin company did not reply my msg plz do something for me
I did msg and calls twice a day but the doc martin company did not reply my emails msg and call plz told me what should i do and when will my money back
Thanks
Anshul jaiswal
[protected]...

Order number is #17887, i ordered a pair of doc martin casual white size 7, but it is very loose for me. Can you please tell me how and where i can return it for size change. I want a shoes of size 6.
Do need full,
Thanks,
Baneet thakur
I mailed them twice in two days. They didn't reply me even once and there is contact number in the site, where i can contact and tell them about my problem.
It's very...

As requested earlier, i had placed the prepaid order for the shoes that i wanted in exchange under order i'd : 12322 as i was in urgent need of it so i requested you to refund the money of the red shoes under order i'd 9822.

But now i got the delivery of the product requested for exchange and the other order placed i. E. 12322 so i have one shoes extra.

So i request you to please accept the return request of...

Someone named sindhu called me for a delivery and I asked to return the product but they delivered the product when I was not at home. Now I want to return the product and want a refund.It was a bitter experience with vefro and they don't have an option for returning the product. They also don't have customer services it is so dissappointing and the star rating is so bad. So please respond to my complaint. I want my 1250 ₹ refunded and...

This is regarding the purchase of Doc martin, Bravo LT/ Blanco white, size 8 from vefro which was delivered on 4th may 2017 and i requested for a size 9. The product was collected on 11th May'17 and delivered to Delhi on 15th May'17. Order ID is #7245 and tracking id :[protected] and Exchange Tracking ID:[protected].

I would like to know by when i will receive the product ? Please Note: I have also written a mail ( Vefro and...

This is regarding the purchase of the above mentioned shoe (Doc martin, bravo lt/ blanco white, size 8) from vefro which was delivered on 4th may 2017. I would like to exchange it as size 8 is small and want the same in size 9. Order id is #7245 and tracking id :[protected].

If any courier executive can come and collect the shoe, it would be of great help and i also want to exchange it at the earliest.

I would...

Vefro is the worst e commerce website. Ive been an exclusive online shopper for at least 6 years now but haven't had an experience of the kind I've had with them. I ordered a pair of shoes, when they arrived they were chewed up, as if by an animal, I immediately sent them a picture and wrote to them; it's been at least 3 weeks and they haven't responded...despite my trying to reach them in all possible ways.
Shame on your customer...

Hi,
I have ordered a shoes frrom docmartin website..
Product need to replace or return.
I am not able to find option where need to return in the product.
It has come from vefro itself.
Even i didn't get customer care number to cal them and ask regarding these..

Could you please help me to return these product and get new product.

Cheers,
Vivek...

Hi,

I opted for return of product and refund a cash almost 12 days back, still is showing as status of awaiting and no response from your side and I cant wait more.I have paid cash and expecting the same from you. Please clear this issue as early as possible otherwise I will proceed legally. Very disappointed with your service

My Order ID 44624

Regards,
Arun...

Hi Team,

i Put on my order on your website on 09/1/2017

Order id 44738

but we cant received my product

please we want my refund on my account else we are go to Consumer forum
and registered the FIR,

and mark the mail on your MD and CEO

we already made payment online INR 1398 but money deducted from account

I m not happy with...

Hi..I want to return the shoes which I had ordered from vefro.com because those shoes are nt of my size. I had already sent them the request regarding this ..but I have got no response yet .. the shoes I want is (9)..and the shoes which they have delivered is (10), I had even tried to come in contact with the company but there are not many ways u can come in. Contact with them so by somehow I got their office number and even der when I called...

Dear sir/ madam,

Order ID: 41377
Date Ordered: 28/10/2016

I have ordered the shoes & because of smaller size I want to return it back. Please take it as early as possible. Waiting for your prompt response. The site is not giving any response even before contacting several times they are not receiving the phone. Please help me getting refund....

Please return my money as again you have failed in product satisfaction. As you see i have ordered for another color and you have again disappointed with your delivery and way of customer satisfaction. Before i move further towards consumer legal rules pleas i request to take return back your product and return my cash as soon as possible and this time i won't accept your regular process of transferring money to my account as you made last...

Order ID: 41377
Date Ordered: 28/10/2016
It was an order of shoes with 11 number size but they have sent me 44 UK size i.e. 9 number and i have done so many mails to them to take the shoes back and called them a gillion of times but there is no respond from their side. Hope you will look into this matter and will help me to solve this matter.
thanks,
regards,
abhishek gandhi
(email: [protected]@gmail.com)...

I ordered brown leather shoes from www.vefro.com on 3rd October 2016 vide order# 37774 and made payment of Rs. 1899 as well. They promised delivery time of 2-5 days. I tried calling customer care number - [protected] and also emailed many times at [protected]@vefro.com. There is no reply and no one picks up the phone. I am going to wait for a week more and then launch a FIR against them for fraud...

I have ordered a shoes... With order no. 35196. Shoes delivered on 26 sept.. I saw shoes and i don't like them.. After two hours i post a return order no. Is 1143.. But after 4 days there is no response... Please took a eye on this... Status is awaiting.. There is a huge problem of this.. This is the worst online site i had seen... This is not a good site.....

Hello, I booked shoes yesterday i receive it then i found wrong item now i wants return but there is no option for cancellation. My order id-36624. i tried many times on call but no one responding my call. i think vefro.com is bad services provider. so i request you to please don't take any product from this site.it is fake. many complain i put in this site but no one is there to solve this kind of issue. there is so many complain from customer...

I have been waiting from last 2 weeks for doc martin blue summer shoes .. till yeatday it was not available but tody its available but not in size wich i want... i want 9 or 10 size shoes.. please make available... other i may change ma mind... thank you... and make available shoes in large numbers of doc martins summer shoes its good in shape as well as colour.. please make me available ma size...