[Resolved] Videocon — 40 inches led tv

videochit

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 201010

I purchased 40' led tv from mahagun metro mall value plus showroom in vaishali sector-3 ghaziabad on[protected]. They gave me 5 yrs warranty, just after 8 months sound of my tv has gone. I registered my complain for 3-4 times for 1 week every time they say technician will attend in 24 hours but still nothing has been done.

Videocon is the biggest fraud company who lies in the beginning and then provide no customer service at all.
Please boycott all videocon products.

Hope then they will learn the lesson.

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Sep 21, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Aug 12, 2016

Videocon Industries Customer Care's response Dear videochit,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Verified Support

Aug 20, 2016

Videocon Industries Customer Care's response Dear videochit,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team