Videocon — AC not cooling

Address:Kolkata, West Bengal

Purchased a AC 2 year back... Now it is not cooling... Videocon has been informed they sent a service man who told the compressor need to be changed and as it is under warranty so he will arrange it ... he took some service charge and went back but never came back to replace/repair the compressor. After that we called/wrote several time to videocon for last 2wk but for no result !!
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Dear drabhijitdey

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team
Dear drabhijitdey,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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