Videocon — Channels are not coming properly

Address:533238

If we use arrows to alter the channel it is directly going to last 199 chaneel..but if we press numbers its working.its showing some F letter in sky blue colour ...some one in house has just pressed some option in remote..so please can you help us...
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Videocon Industries customer support has been notified about the posted complaint.
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Dear hari ashok reddy,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team
Dear hari ashok reddy,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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