[Resolved] Videocon — complaint about LED TV.

ajit walke

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

Dear sir, I Mr. ajit walke would like to inform you that we had purchase a videocon LED TV to from super electronics F-4/14, sector - 6 C.B.D. belapur navi mumbai - 400614 on date[protected]. and it was with one year warranty period. when i was switch on the tv on date[protected] it was not start or display. then i was register the complaint to customer care on date[protected] and the complaint no - THA[protected]. then service engineers came and checked the tv he told me by our tv part got damaged. due to some pc problem it was given to outherized dealer. we got the tv part after 23 days from aurangabad of the long period. it was yet not working when service engineers came with part. so the tv was taken to workshop while bringing from the workshop tv stand broken again new problem. til date not receieved the tv stand from company.so would like to infrom you that i want my tv to get replaced. as almost one month of warranty period was lost. Becoz of company delayement. so kindly requesr to do the needful help or reply.

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Complaint marked as Resolved

Dear sir, I Mr. ajit walke would like to inform you that we had purchase a videocon LED TV to from super electronics F-4/14, sector - 6 C.B.D. belapur navi mumbai - 400614 on date 08-08-2013. and it was with one year warranty period. when i was switch on the tv on date 12-07-2014 it was not start or display. then i was register the complaint to customer care on date 13-07-2014 and the complaint no - THA1307140009. then service engineers came and checked the tv he told me by our tv part got damaged. due to some pc problem it was given to outherized dealer. we got the tv part after 23 days from aurangabad of the long period. it was yet not working when service engineers came with part. so the tv was taken to workshop while bringing from the workshop tv stand broken again new problem. til date not receieved the tv stand from company.so would like to infrom you that i want my tv to get replaced. as almost one month of warranty period was lost. Becoz of company delayement. so kindly requesr to do the needful help or reply. videocon industry ltd companies email id :- [email protected], [email protected], [email protected], [email protected]