Videocon — D2H Fraud

Address:	560103
Website:	www.videocond2h.com

Hi,

This is very annoying and unprofessional business practice from your side. I have recharged on mar 22 from paytm for rs 1305 for new south diamond pack :-for south region, validity 3 months and i was receiving the exact same channels what i opted for not a single hd channel was coming.

Yesterday you guys have disconnected my subscription saying that i have to recharge again just after two months and your customer care representatives are telling me that i have opted for a an hd package costing rs. 650 per month.

I did not receive a single hd channel in last two months and when a guy is selecting a package in paytm he will pay the exact amount which was rs. 1305.

After all this fraud your customer care representatives are not ready to register my complain. They told me that i have to recharge again even to register a complain. How disgusting is this from your side. First you guys do a fraud with the customer then you don't register a complain also.

Please look into this issue and first of all continue my subscription asap if you want to delay in this case just take off your setup box and repay me the amount i have paid for this of yours, because it will be very difficult for me to continue with someone so unprofessional in their business and even in handling the customer.

My subscription id is:[protected]

If i don't receive a respond with my remaining one month subscription with in next 24 hrs then i am going to take legal action against this fraud of yours.


Thanks,
Mohit singh
[protected]