[Resolved]  Videocon — D2H Not working

Address:

500059

I have complained against the problem i am facing for the D2H product. Its been almost 20 days and they are providing no solution instead they are closing my complaints without my authorization. After all the fuss i have decided to close the connection and they arent even ending my subscripion. Instead they calling me to recharge my account. Be it still picture or set-up box not switching on they have failed to provide the service for the complaints. Every time they send a service engineer they charge you 200 rupees and you end up with that faulty product. The customer care is useless. They arent responsible to answer your calls. They make you wait for around 45 minutes to connect it to the service engineer. When i said that i will have to go complain against the company to the consumer forum they encourage you to do it. I wouldnt advice anyone to use this service as its bad.