Videocon — D2h services

Mukund704

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400067

Today due to rains, our services were not available since afternoon in our soceity, as we hv common dish for our wing.
But now it is restored but mine is still not started & getting msg signal not available.. On calling ur customercare they says you will charge rs 200 for visit.
My view is bcoz of your fault, why i sud b charged??
It is your prime duty to provide this services.. At no cost to customers...
Pls do d needful & oblige
Mukund

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mukund,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

pravinshukla

from Mumbai, Maharashtra

As i have Recharged D2th on 22 may 2016 but its disconnected on 18 june 2016 so it shows that d2th not providing 30days service to the customer and this happening every month so i have planned to switch to some other service provider

Jyoti Sundar Mahanta

from Thiruvananthapuram, Kerala

See the below