[Resolved]  Videocon — D2h stb unfair service charges

76924220
i have a d2h stb which looses signal every two-three months and every time i make a complaint at customer care the service man replace a lnb cost

Rs.250 and additional service charge of Rs.170 in name of visit charge.
this is the third time within a year i has to lodge complain and again they charge same amount.
i have to pay the regular monthly package price and this additional repair charges to watch the so called "DIGITAL ******"
I have one year advanced subscription and paid Rs.6000/- .
I want my money back and discontinue this "DIGITAL ******"
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Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

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