We had purchased split air conditioner on 27 may 2016. Due to heavy storm on 29 may 2016 its outdoor compressor gets lay down. We lodged compalint and service center has provided us the solution too.but they said it has a fitting problem..we then complaint to the shop (metro) from where we had purchase it.but they are not giving us any solution.we are having fitting problem for air conditioner..so kindly provide us the solution of fitting either we will make complaint to consumer forum
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Aug 8, 2021
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint.
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.
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We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Videocon Online Team