Videocon — Half black screen display after powered on

Address:	Gurgaon, Haryana, 122001
Website:	videoconworld.com

I have a registered a complaint on 27th Jan 2015 that Screen of my Videocon LED went half screen black when i powered on.

In response to mine online complaint an engineer named Mr. Prince ([protected]) has witnessed the screen problem in the TV unit which has been very wrongly concluded as "Has happened due to mishandling", I had lengthy discussion with Mr. Vijay Kumar ([protected]) and had clearly explained that the problem has been observed moment after the unit was powered on and simply passing the buck on customer will not end the matter, If it would have been a case where the unit was transferred from one place to another then it is understandable but this unit has been mounted at the same place right from the day of purchase so stating that unit has been mishandled is clearly an unresponsive solution to the complaint.
Please address the problem on priority, The unit is still under warranty period and help me continue to have the confidence on Videocon company and its products