Videocon India — Air conditioner problem

Address:Fazilka, Punjab

Dear sir / madam,
I bought air conditioner of your company on 18 - jan - 2011. After six months, a. C. Stopped working. After my complaint, service man of your company changed compressor. But next year (Aug 2012) again occurred the same problem. Then i did complaint to the company.
Company’s service - man repaired the a. C. With charges of rs. 2400 / - . But a. C. Worked for only three days. After such time, ac starts working only for 30 - 35 minutes and then it stops working. Then again i gave the complaint to service man. He came to see the a. C. And also told that compressor had no problem. Then i verify the ac from others service - men, and they told that compressor is not working properly. But then in next summers, i did try to complaint again but he didn’t listen my complaint.
So, i bought the ac of another company and fit it at the same place and yet it is working properly.
So, i request you to repair my ac otherwise constrainedly, i have to take legal action against you.
Thanks.
Mobile no: - +[protected]
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Dear 658,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon
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