Videocon India — Cooling problem in Referigerator

Dear Sir/Madam, I purchased the refrigerator on 6th jan 2013 and used one year and after that this was giving problems like gas problems, cooling and now again it is giving cooling problem. I made complaint on phone and person visited home and he said we need to replace freezer and it will cost Rs.3200 more, I already incurred 2000 on this within a 2 years of purchase. I want you to please replace this freeze as I am thinking that within a 3 years of purchase, I will incur around original purchase value of freeze. Please get this sorted soon. I am waiting for your positive reply. Regards, Arun
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Dear Arun

We are sorry for the experience you had. Please write to us about your problem with your complaint ID, at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon

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