Videocon India — Warranty

Address:Gurgaon, Haryana

Dear Sir, I have purchased 32led TV from paytm and contacted to customer care then he booked my service and provided below details - - - Dear Customer Comp.no GUR[protected] will be service by HANSRAJ-[protected], SVC Center [protected] Provide S-Code S93223 only after satisfactory job completion Today engineer come at home for installation but he has denied to installed. He was telling that videocon doesn't give warranty through paytm purchasing. I am very upset, kindly immediate arrange installation. Regards Somesh [protected]
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Dear Somesh1974

Thanks for voicing your concern. Please be assured that we working on your problem and we will get in touch with you at the earliest. For any further clarifications, please write to us at [protected]@vgmail.in

Regards,
Online Team
Videocon
Dear Sir,
I don't want further discussion on this, when I purchased videocon led then videocon must provide installation and warranty on this product.
I need engineer on priority for installation and warranty.

Regards
Somesh
[protected]
I am very surprised that still videocon india has not taken any action to resolve my issue
I have also sent mail to [protected]@vgmail.in but still response awaited.
This type of response will lead to downfall of a any company.
Dear Somesh1974,

We are working on your complaint, will get back to you soon.

Thanks for your corporation.

Regards,
Videocon
Dear Somesh Pandey,

We are pleased to inform you that your issue has been resolved. We would appreciate if you can confirm the same and share your feedback.
It would be nice to stay connected and would be our pleasure to be of any assistance in future.

Regards,
Videocon Team
Dear Sir,
Thanks for your response, now I am satisfied

Regards
Somesh
[protected]

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