Its been more than one month since we have given our led for repair. Our led is under warranty, so they have told that, they will replace the product and give us the new one. But since one month they are delaying and we are really fed up with this. They are giving the nonsense reasons!! Pls try to fix our problem. We are really done with this... So please look after this.
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Dec 14, 2017
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2017
Videocon Industries Customer Care's response Dear Dushyant Malli,
We are sorry for the experience you had. Please write to us about your problem along with your complaint ID or contact number at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.
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