Videocon Industries — activation of paid channels

Address:

10-196, Bharthi Salai Rd, Block 10, J J Nagar, Mogappair East, Chennai, Tamil Nadu 600037, Chennai, Tamil Nadu, 600050

Respected sir,
We have paid our videocon d2h balance for three months on 25/02/2019. But the service has been stopped by videocon d2h on 03/04/2019.
We have called the customer care and they said that the problem will be solved in 10 minutes. But after 10 minutes the problem has not been solved. We have waited for 1 hour but it is not solved. The service is to be stopped in 11/05/2019 but it has stopped in 03/04/2019.
When we called they said that they will change the plan but nothing happen.
Our customer id is 93398357
Please do the needful sir.