[Resolved] Videocon Industries — amount deductions

Abhi-12

from Mumbai, Maharashtra

Address:

Village tarwan ,thana muffasil, Siwan, Bihar, 841226

Engineer visit due to dish error.
As per confirmation i paid 290 rupees in cash. On 28 april 2019
After some day 200 rupees
My dish
A/c debit.. Without my confirmation
I complaint registered on 11th may..
13may
15may
17may
19may
20may
21th may 19
I have called more than 100th time during 11days...
But no responses
Complaint no[protected]
[protected]

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Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

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Comments

masti खोरी

from Mumbai, Maharashtra

Sir my costumer id is 22651910
In Videocon d2h my complain for company deduct more money than the compare of my package. Videocon website saw my package money 243.56 and they deduct 292.

d2h Customer Care's response, May 23, 2019

Dear Customer (masti खोरी),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care's response, May 30, 2019

Dear Customer (masti खोरी),

We would like to inform you that there were no extra charges deducted from your account. Kindly let us know if you need any further assistance.

Thanks & regards

Manì ßhrèyàß

from Delhi, Delhi

I am requesting u to change my register name Ashoka A to jayamma, registration id:[protected].

d2h Customer Care's response, May 22, 2019

Dear Jayamma,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Dear Customer (Abhi-12),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards