Videocon Industries — channel list not provided as per trai regulation

Address:

Aurangabad, Maharashtra, 431002

I have videocon d2h set top box having customer id:57261464.
As per TRAI regulation I have selected my channel pack on videocon website. I try to select my plan more than 3 time but every time pack was not activated. Due to worst website service random plan is activated on my account. I try to complaint about it on there customer care no:[protected] and [protected], but This number are not in service so I mail about this issue on email id: [protected]@dishd2h.com
I got reply from Mr.Amarjit that your entertainment will continue uninterrupted.
after more than 10 days still I have random selected plan on my account. I again write a mail to [protected]@dishd2h.com but now this time I didnt getting any reply.