[Resolved] Videocon Industries — Charging too much even if it is in warranty period

Sandeep8617

from Rajkot, Gujarat

Address:

Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

Hi,

I have a problem with my television somr black spots are displaying in my tv. Now tthe engineer is charging more than rs 2000 for the service. Why should i pay any penny for service even if it is in warrenty period. What is the use of warrenty i[censored] r charging gor money. It seems i did a big mistake of buying a videocon product. I request all the customers not buy any of the product from such a company.

Regards sandeep

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Apr 14, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2017

Videocon Industries Customer Care's response Dear Sandeep8617,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Verified Support

Mar 14, 2017

Videocon Industries Customer Care's response Dear Sandeep8617,
We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team