[Resolved]  Videocon Industries — d2h recharge 16/05/18

Address:Jhalawar, Rajasthan, 326502

Please read the following message... I have raised the issue on 16/5/2018 but till today solution is not provided...

Subject: recharge in my old account

To: "[protected]@d2h.com"

Cc: [protected]@gmail.com, "[protected]@sutlej-rtm.co.in"

I have 2 d2h accounts,
Customer ids[protected] and 12663219
Account ids[protected] and 1256585

On[protected] i did recharge with rs.350/- to my d2h account but mistakenly it is done in my old customer id i. E 12663219... Which i want to transfer to the new id
[protected] which is currently being used...

I tried to get solution many times from your customer care but till today i didn;t get solution... Complaint nos i recd from customer care are as under...

Complaint no. –[protected],[protected]

I again request you to transfer rs.350 amount to my customer id[protected]
A/c id 13111997 from my old account 12663219

Thanks/

Mahesh sharma
C-25 rtm staff colony
Bhawanimandi (Raj)

Mobile; [protected]
[protected]
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Jul 3, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
Videocon Industries Customer Care's response
Dear Msharma,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
May 25, 2018
Videocon Industries Customer Care's response
Dear Msharma,

We regret the inconvenience caused to you.



In order to assist you in the better way, please write back us along with the below-mentioned details:



• Bank name

• Last 4 Digits of the Credit Card number (In case of Credit Card) or Bank Account number (In case of Debit Card/Net Banking)

• Transaction / Reference ID

• Date and Time of Recharge

• Amount of recharge

• Website Address

• Email related to Successful Transaction (If Available)

• Correct Customer ID & Wrong Customer ID



If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team
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