[Resolved] Videocon Industries — d2h recharge 16/05/18 | |||
Please read the following message... I have raised the issue on 16/5/2018 but till today solution is not provided... Subject: recharge in my old account To: "[protected]@d2h.com" Cc: [protected]@gmail.com, "[protected]@sutlej-rtm.co.in" I have 2 d2h accounts, Customer ids[protected] and 12663219 Account ids[protected] and 1256585 On[protected] i did recharge with rs.350/- to my d2h account but mistakenly it is done in my old customer id i. E 12663219... Which i want to transfer to the new id [protected] which is currently being used... I tried to get solution many times from your customer care but till today i didn;t get solution... Complaint nos i recd from customer care are as under... Complaint no. –[protected],[protected] I again request you to transfer rs.350 amount to my customer id[protected] A/c id 13111997 from my old account 12663219 Thanks/ Mahesh sharma C-25 rtm staff colony Bhawanimandi (Raj) Mobile; [protected] [protected] Was this information helpful? | |||
Jul 3, 2018 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support May 22, 2018 Videocon Industries Customer Care's response Dear Msharma, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team Verified Support May 25, 2018 Videocon Industries Customer Care's response Dear Msharma, We regret the inconvenience caused to you. In order to assist you in the better way, please write back us along with the below-mentioned details: • Bank name • Last 4 Digits of the Credit Card number (In case of Credit Card) or Bank Account number (In case of Debit Card/Net Banking) • Transaction / Reference ID • Date and Time of Recharge • Amount of recharge • Website Address • Email related to Successful Transaction (If Available) • Correct Customer ID & Wrong Customer ID If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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