Videocon Industries — d2h service - long term plan

Address:

Warje, Pune, Maharashtra, 411058

I had done long term recharge of 60months +200days complimentary as per attachment on 30th Nov'16.
Afterwards, Videocon team had added complimentary channel without my request and charged me for same.This issue is still unresolved.
Below are complaint details::

[protected]Yuvraj)

[protected]Neha)

[protected]Kamaldeep)

[protected]Paramjeet Senior Person)

I am awaiting for issue closure.All above complaint registered for same problem but till now issue not resolved completely.
I had mentioned name of person including senior person I had discussed but till now no issue resolved.

Now after TRAI regulation Videocon team removed many channel.
As per payment done by me for full package - Platinum HD for long term plan of 60months + 200days.Irrespective of TRAI regulation or Taxes imposed by Govt Channel should not be reduced no of channel.

But now Videocon team is looting customer.
I recommend customer don't go for long term plan.

Also customer care is worst.I want to discontinue service, they are telling refund not possible.

If no action taken by Videocon team, I will publish this in all Facebook and all social media.

Also I will recommend all customer not to go for Videocon D2H.If you still want to suffer than never go for RECHARGE more than a month.
Long term recharge is having no benefits as compared to monthly recharge.