Address: | Pali, Rajasthan, 306401 |
I have purchased videocon ddb led, i am getting problem in ddb from 4 months.
I had complaint to dealer (Next showroom pali), they told me to complaint to videocon.
I tried to call on videocon customer care but they are not writing my complaint and call disconnected.
I had send mail to videocon customer care and they send me back a confirmation mail that my complaint has been reached to them.
I didn't get any single call or mail from videocon about 10 days. After that a videocon service center guy call me about my complaint and ask me to take my ddb to his service center.
They keep my ddb at their service center and today call me to take my ddb return, call again for new complaint because you ddb is not repaired yet now.
My 3 months subscription has expired but i didn't use the service.
Videocon support team didn't response to my mail.
Kindly tell me what should i do now? I would never recommend videocon product to my family and friends. Videocon service is worst. Was this information helpful? |
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