Videocon Industries — display is not working

Address:

B-003,shree ganesh krupa apt plot no 46 , sector 9, kamothe 410209, Raigad, Maharashtra, 410209

My 50 inch Videocon tv is under 3 year's of warranty and i have logged with complain regarding for the display not in working condition ON 23rd march 2019 complaint no- is THA[protected] there is no response from the service center, they said me to go through the shop where you have purchase . So i went to the vihay sales panvel . Know there of 1 person of sale department mr rahul bohir says that what we can do sir the company is not there, further he says that you can buy another on exchange offer with that tv. are we people are been so fool that we can't get that he is doing his sale of another to me i need to resolved my query ASAP