[Resolved] Videocon Industries — Don't buy Videocon and poor service
L
lvvivek44
from chennai, Tamil Nadu
Address:
600077
Website:
Videocond2h.com
Hello,
In chennai due to cylon by d2h device lost signal, till I am not getting a signal and raise the complaint on 14, Dec 2016 ( complaint no.[protected]. But till now no one is called again I was spoken to Videocon customer on dec, 18. but their response is pathetic, my compliant is closed without my concern and they said again raise the complaint (no. 48614842.) but 14 Dec to 21 Dec as of now I am paying without using services. I need waive of[censored]ntil fix the issue. Is this Videocon pay even single rupees to customer ? Then why should us?
Regards
Vivek
Cus I'd:69983313.
Was this information helpful?
No (0)
Yes (0)
Jan 28, 2017
Complaint marked as Resolved
Videocon Industries customer support has been notified about the posted complaint.
As you are aware that there was heavy rain/ Cyclone in Tamil Nadu and because of such unforeseen weather conditions many of our customer are facing signal Issues. Also, there is no power and telephone connectivity in some of the areas in Tamil Nadu due to which there will be delay in resolving your issue. We request you to please bear with us and our team is working around the clock to provide hassle free services. We request you to call our helpline on [protected] or write us back on [protected]@d2h.com to help you further in this regard.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment