Videocon Industries — for customer care executive

Address:

C/O SONA MEDICAL STORE, RANI BAZAR, GONDA, 271002

I call to customer care for addon the few channels and executive ask for customerid or registered mobile no i will give the both but they tell both the thing is wrong they says no record found i also tell for any other option they says no other option i am facing so much problem from videocon many times how it can be resolve otherwise i will switched to another comany my registerd mobile no is [protected]
Cust id[protected]