Videocon Industries — fraud charges 400 taken for engineer visit

Address:

Videocon d2h fraud, Indore, Madhya Pradesh, 452010

Hello,
My customer id is 92044537, i called for engineer visit regarding faulty setup box on 10th march 2020. Next day the engineer called me from this number [protected]. He visited my premises. And he sat on the sofa idle for 20mins and said the d2h box is working fine and when he gone he took 200/- in cash for the visit. I was hesitant but i gave him anyway.

He did not do a single thing to repair my d2h connection and did not resolve my issue. On the very same day that is 11-march-2020. I got the message saying that 200/- is deducted from my account. And now balance was revised.

I was charged 200/- in cash and 200/- in my d2h account.in total i was charged 400/- rupees. Why are you guys doing fraud and after raising multiple complaints from d2h customer care, they have cancelled all my complaints. All there senior desk executive are irresponsible and your service engineer is a bigger fraud.

Kindly refund 200/- in my d2h account. I wont accept this nonsense and i will point out this to all the social media and your company ceo mr. Dhoot who is a fraud and cheat in many ways.

Again i'm saying my issue was not resolved see the sms i got from them for the same. I filed 3 complaints but none of them gave me any solution. And when i enquired they said your complaint is cancelled. I want resolution.
Regards.