[Resolved]  Videocon Industries — horrible services

Address:125c/5 dewangazi road bally howrah, 711201

Dear,

I am long time customer in d2h. But in that time you are just provide horrible service. I recharge my account on 16 march. Recharge done but chanel not active. Many time i doing process to active chanel's. I call in your customer care services 4 time. But they are fully horrible. I have one call recording also. I have to give it social side. Firstly they not speck. If they speck they are only say call next day. I am request that to give phone to any senior but he give me no respond. I clear you something that i recharge on 16 march. After that i not show any thing only show insufficient balance. But i check in account you deducted every day charge. If i am not using this why you cut the amount. It is really horrible service. I request you please give me my amount of money which i recharge. After that please close the connection i do not want to continue your services. Very bad services from d2h. I give you my all details kindly check and confirm.

Customer id :[protected]
Number :[protected]
Name : kali charan chowdhury

Thanks and regards

Shrabanti chowdhury
[protected]@gmail.com
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Aug 7, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
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Comments

Dear Shrabanti,

We apologize for the inconvenience caused. We are not able to fetch your details. Kindly share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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