Address: | East Godavari, Andhra Pradesh, 533468 | Website: | videoconworld.com/support |
Hello, i purchased a model number videocon ivd40fz television at name of store:sono vision kakinada andhra pradesh india on date of purchase : 20/10/2014,
Unfortunately, this television model has not performed as expected, and i believe the defective tv should be replaced under terms of the warranty. The problems with television include list of defects.
On april 29th my television i got a line on screen, then i registered compliant and i have given back my television to videocon service center which is located at nagamallithota center near to hdfc bank kakinada east godavari ap. Even i paid an amount of 5000rs so that they will give new television. Till now i didnt got anything i lost my tv, money, even i lost my 5000rs also, i dont know to whom i should approach. This is the last thing im doing before im giving compliant in consumer court!! With all these slips and all these papers i will approach court. Because i am waiting from last 6months. This is the worse experience i have faced with you. Slove it as soon as possible or else i will proceed all the paper and proofs and post them in all networking sites like facebook, instagram, twitter, even i will take sever action.
To resolve this problem satisfactorily, i would appreciate a replacement television, a refund, a repair, credit toward another model, or another specific action. I have included copies of all pertinent documents regarding my purchase of this model, as well as a list of calls and correspondence from my previous attempts to have this matter resolved.
I am looking forward to your reply in this matter. I will wait until specific date for a reply before seeking assistance in resolving this dispute from a third party. Please contact me using the information above.
Sincerely frustrated customer
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