[Resolved] Videocon Industries — Lcdtvvad32fh-bma auto restart of tv on switching first time in a day

Swapnilsoundale

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411028
Website:	Videocon LCD 32 inch TV model LCDTVVAD32FH-BMA

LCDTVVAD32FH-BMA Auto restart of TV on switching first time in a day takes place with big sound and screen crash.
On continuous switching off and On the TV, it starts functioning normally.

Raised service ticket to videocon service center, they visited and claiming motherboard need to be changed but for the same model it is not available.

I did not get the reason why it got damaged, is it because of sudden power cuttoff/power voltage fluctuation/Manual TV Power shutoff without using remote or life of the motherboard is 5 years only.

I bought this LCD TV 32 in Year 2012 Dec, o warranty exist.

Kindly suggest why TV shutoff automatically and then function normally after several switch off and on, what is the best solution.

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Apr 22, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Videocon Industries Customer Care's response Dear Swapnilsoundale,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team

Verified Support

Mar 15, 2017

Videocon Industries Customer Care's response Dear Swapnilsoundale,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team