Videocon Industries — LED TV - Replacement part dispatch pending from 476 days

Address:Bangalore

I have raised the complaint regarding my Videocon LED TV, It is under warranty.
After Engineer's visit on 15th Jan 2020, the Part is showing approved. But till now part has been dispatched.
I call every alternate day to know the revised status but revived the same answer from customer care that part has been approved and will be dispatched.

COMPLAINT ID - LP[protected], dated 8th Jan 2020.

My TV is not working for the past 476 days and it should be repaired on priority rather leaving it unattended for months.

Worst experience!
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information