Videocon Industries — new upgraded hd digital replacement

Address:

Akshay Sanskruti, B-303, Bai Road, Wagh oli, Pune, Pune, Maharashtra, 412207

I have old version hd set top box but it's resolution not sufficient to my new 4k tv so I want to replace to new upgrade digital hd set top box without any extra charges
Let me know procedure for replacement set top box other dth service provider are offering new upgraded set top box without any costs you have to replace to new hd digital set top box without any costs
If didn't replaced new hd digital set top box within 7 working days I will change service provider of all society common dth service.
Do the needful

Thanks
Renukadas Tangade
Customer id[protected]
Mo- [protected]