Videocon Industries — no service past 20 days

Poornimakundargi

from Delhi, Delhi

Address:

Chikkathogur village, Near Hosa Road Signal , Bangalore, 560100

Hi

There is no service being provided by d2h. But money is being deducted for no service. Every time we call customer care new complaint is registered and very next day it gets closed. Not sure for the reason it is getting closed. Evry day have to call them for raising complaints.

There is literally no care taken for sending service engg for checking the issue.
Very humilating service from d2h.

Asking for refund of amount. They say they do not have that option as well.

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

d2h Customer Care

from Delhi, Delhi

Dear Poornima,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

rahul bidwe

from Mumbai, Maharashtra

Recharge done on 09.05.19 still not channel not showing
VIDEOCON D2H
ID NO. 86397741

FROM
BIDWE RAMESHWAR
[protected]

d2h Customer Care's response, May 16, 2019

Dear Rameshwar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

d2h Customer Care's response, May 25, 2019

Dear Rameshwar,

We would like to inform you that we are trying to contact you on your both RTN- 9850896534 / 9850066530, but you were disconnecting the call. As we have checked that issue has been already resolved after ODU alignment. Kindly let us know if you need any further assistance.

Thanks & regards

Nikhil Bairwa

from Noida, Uttar Pradesh

Please activate new channels which are choose by me. Those channels are not watching. please kindly attention on this major problem and fix this as soon as you can. please

d2h Customer Care's response, May 16, 2019

Dear Nikhil,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Thanks & regards

123jitsingh

from Mumbai, Maharashtra

I need a oral suspension for mouth map 65 he has refuge to give and asking 75 rs. For that he has somany stock with out any record and never give gay bill name of store vedanta farmecy joharipur extra. 30 futa road

Saawank

from Hyderabad, Telangana

Plz change my registered mobile number
Name: Bhaskar Serkhane
Customer id :[protected]
Old mobile number : [protected]
New mobile number : [protected]

Thanks & Regards
Bhaskar Serkhane

d2h Customer Care's response, May 17, 2019

Dear Bhaskar,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format. RTN New RTN to 566777 or 9212012299

Thanks & regards